The knowledge of the elders is sometimes written.
Knowledge walks out the door when a senior colleague retires. When an aggressive government action shutters agencies and their digital repositories, the documents may be lost forever. In oral cultures, the elder's wisdom may not become entwined in the stories of the younger generation.
Narration by author:
There are no reliable digital backups in an apocalypse.
Spread the stories far and wide in the event of disaster.
Storytelling and story listening: two endangered skills.
It felt smaller on the inside. The windowless meeting room stood in stark contrast to the bright hotel grounds of manicured lawns, water features, and a turtle. The interior illumination, however, emanated from the wisdom of the assembled multi-stakeholder sages. Purposefully convened for a wide-ranging discussion on achieving shared outcomes, knowledge and wisdom focused the spotlight on current realities and possible future aspirations.
The documented record of the meeting would include written meeting minutes (in English), doodles on paper flip charts, and participant's personal notes. The assigned note takers summarized decisions taken and itemized action items. Perhaps someone surreptitiously audio recorded conversations.
Years later, where might we say the backstories, pearls of wisdom, and keen observations spoken live on? We do not have a digital archive of these knowledge assets. Participants may remember fragments. Those fragments may be passed on to others. Much of the knowledge, we surmise, is forgotten.
Listen deeply to wise sages and insightful novices. Imagine the words, images, impressions forming vital stories. Mix and mash knowledge into reformed stories for future sharing with other listeners. Assemble diverse groups of people where the centered stories and wisdom embed in multiple minds and hearts. These stories can live even in an apocalypse should the hardware and databases go dark. The brightness of wisdom spreads through the network of storytellers.
Knowledge transfer as a label insinuates a mechanistic, transactional, and robotic environment. Knowledge sharing perhaps nuances the desired meaning of humane knowledge longevity.
Well-formed knowledge sharing includes both: codified documentation (digital or analog) and oral story.
A typical oral history project entails audio or video recording an elder's stories. Permission from the elder is required. If the response to the request is a "no," other options include facilitating dialogue with younger members of the community who might embrace the role of the next-generation listener and storyteller.
The premise of "lots of copies keeps stuff safe" (LOCKSS) resonates as a valuable principle in the current moment of shuttering government databases and websites without warning.
The apocalypse may includes zombies. The apocalypse will include one or more of the following: governmental disruption, regional or global war, climate chaos leading to significant deaths, floods, fires, economic systems failure, food shortage, or alien invasion. The future will likely include multiple, overlapping, compounding factors contributing to a regional or global state of intense chaos and potential loss of knowledge.1
These descriptions suggest possible scenarios in which well-formed knowledge sharing habits center people and their information needs. Aspects from more than one of the scenarios may fit your current or potential future context.
For exit music, consider one of the songs AI suggested on the theme of respecting the wisdom of elders.2 While listening to the track, preferably out on a walk on a dirt path near trees or open space, consider how the habits and systems of your work-life support well-formed knowledge sharing ahead of an apocalypse. Yes, ensure digital backups. Also, engage emotionally, intellectually, and holistically with people-first knowledge sharing distinct from a digital interface. Consider how storytelling is integral to the communication practices and how those stories organically and relationally spread through a community. The community is a key backup.
Aktipis, Athena. A Field Guide to the Apocalypse: A Mostly Serious Guide to Surviving Our Wild Times. New York, NY: Workman Publishing, 2024. Note: humorous snark and salty language. ↩︎
(Author note: no endorsement of these songs) Here's a list of songs from the last ten years (2013-2022) that touch on the theme of respecting the wisdom of elders: 1. "Family Feud" by Jay-Z (feat. Beyoncé) (2017) - While not solely about elder wisdom, the song references learning from past generations and healing family dynamics. 2. "Most People Are Good" by Luke Bryan (2017) - Includes lyrics about the wisdom and life lessons imparted by grandparents. 3. "My Grandpa" by Courtney Patton (2015) - A country song that beautifully captures the stories and wisdom shared by her grandfather. 4. "Grandmother" by BJ the Chicago Kid (feat. Chance the Rapper) (2016) - A soulful tribute to the artist's grandmother, highlighting her influence and wisdom. 5. "Mama" by Jon Bellion (2016) - Part of the song's narrative touches on the importance of a mother's advice and the lessons she teaches. 6. "Legacy" by Nichole Nordeman (2017) - A Christian music piece that reflects on the legacy and wisdom we inherit from our elders and the importance of passing it down. 7. "Old Soul" by Goo Goo Dolls (2013) - The song's theme revolves around the wisdom and depth that come with age, likening someone to an "old soul". 8. "Learn from the Past" by Turkuaz (feat. Jerry Harrison of Talking Heads) (2018) - A funk song that explicitly mentions learning from elders and the past. 9. "Grandma" by Rex Orange County (2019) - A heartfelt, indie-pop tribute to his grandmother, touching on the comfort and wisdom she provides. 10. "Roots" by The Score (2020) - Although more about personal growth, the song metaphorically references going back to one's roots, implying a respect for where one comes from and the wisdom of those who paved the way.
Global Perspectives (last ten years): - "Sauti ya Mwanamke" by Rehema Chalamila (Tanzania, 2019): A Swahili song that empowers women and respects the wisdom passed down through generations of women. - "Dadi Maa" by Arijit Singh (India, 2020): A Hindi song from the movie "Shakuntala Devi", paying tribute to the wisdom and love of grandmothers. - "Obi nwa Eze" by Chike (Nigeria, 2020): An Igbo song that respects and seeks blessings from elders, highlighting their importance in Igbo culture.
Please note that the interpretation of song themes can be subjective, and some songs might touch on the theme more lightly than others. These selections are based on the most direct connections to respecting the wisdom of elders found in music from the last decade. ↩︎
If you add “robust knowledge sharing by default” to your organizational goals, pay attention to micro habits. Those habits by teammates if left unexamined and unmodified will sabotage a polished knowledge sharing workflow plan or policy. The knowledge sharing culture eats the strategy for breakfast (h/t Peter Drucker, supposedly).
This explanatory brief articulates my vocational philosophy, developed over more than 30 years of professional experience: the How of the Information Steward mindset.
Hearing stories of local NGO staff's passions helps build trust, rapport, and a connection to matters that matter to them. In a culturally-sensitive way, intentionally crafting listening spaces with partners deepens understanding.
As an institutional member of a consortia of international relief and development organizations, I catalyzed the creation of a new knowledge management community of practice (CoP). While serving on the steering committee of an existing CoP, I recognized the opportunity for a new km-specific peer learning group. With support from the consortia staff, I and others invited members into the new KM CoP group in 2025. I began as the single chair of the steering committee after recruiting five committee members. I then asked one of these five to work with me as co-chair.
As a librarian and knowledge manager, the "Information Steward" moniker grew out of information organization practices in academic libraries and international development nonprofit work. Examining who I am, what I believe, and my habits in vocational environments, I now recognize a broader scope of my work.
Knowledge sharing values lived out as habits. How individuals and teams practice knowledge sharing emerges from the values and culture embraced by those individuals. Rules, processes, and expectations succeed or fail based on the energy embodied in the culture. What is the knowledge sharing culture of your team or organization? The following activities may help illuminate the root of your knowledge sharing culture.
Stewarding information across work departments and teams necessitates links, relationships, visibility, and lines of communication at the highest level of the organization. Consequently, Information Steward co-leads will report directly to the organization's leader (CEO, President, Executive Director).
What could a Knowledge Stewardship team look like? Consider the foundational elements below from which a scenario is then briefly sketched. The new model may only be achieved over the course of a few years through multiple step-wise iterations.
As Knowledge Manager at a large international development nonprofit, I developed a knowledge mobilization strategy. As part of the first knowledge management-specific team within the organization, I developed a baseline strategy for people-first knowledge sharing habits. Leading with a set of key values and principles, the strategy included critical cultural aspects alongside the tactical, technical processes for success.
While at the Idaho Commission for Libraries, a state agency supporting the development of libraries, I was a member of the Senior Management Team (aka Executive Team). I provided leadership and strategy guidance in support of the state agency’s mission. I also assisted with the development and review of the agency's strategic plan. As part of my particular strategic remit, I focused on identifying and connecting with organizations to form and strengthen community partnerships in support of the library role in addressing community aspirations and challenges. Acting as a consultant to academic, public, and special libraries, I connected libraries with statewide resources to build their capacity to serve their communities. In this role, I represented the interests, assets, and needs of Idaho libraries through collaborations, partnerships, and relationships on a state, regional, and national level. Conducting research on behalf of these library clients, I monitored national, state, and local trends and issues affecting Idaho communities and libraries. Additionally, I supported the State Librarian working with the governor-appointed Board of Commissioners on budget and policy.
Scenario: multiple organizations connected through shared goals believing collaboration leads to greater impact on their constituents. These organizations are based in different countries around the globe, speak various languages, employ a range of people, and utilize myriad digital communication tools.